A professional Office Manager effortlessly combines a diverse
range of responsibilities ensuring that office processes and
activities are efficiently and smoothly managed.
By attending this practical 2 day training course, you will gain
the "must-have" information necessary for optimising your office
and people management skills. An emerging trend in the
Administrative field has seen Secretaries, PAs and Administrators
assume more responsibilities that have traditionally been
classified as 'management' tasks.
Though this shift is a great opportunity, both for career
development and for corporates to streamline their administrative
process, the relatively new position of "Office Manager" has raised
many questions among Administrative professionals, including:
What does it take to be an
effective Office Manager?
One of the most comprehensive responses to this question came
from a member of "South Africa's Secretaries and PAs Association"
(SASPA):
"Having the know-how and confidence to create a
dynamic and stimulating office environment, where systems and
people work together effectively to achieve the desired
result."
- Caroline Combrink, PA to Commercial Director Johnson Matthey
(Pty) Ltd
Being an Office Manager is not for the faint-hearted! Gone are
the days where your workplace success was based solely on your
performance. Your effectiveness as an Office Manager is reflected
by the example you set for staff, the quality of work they produce,
and the degree to which your office runs smoothly on a day-to-day
basis. In addition, you are required to manage relationships with
suppliers and co-workers, exercising your influencing abilities in
a subtle way to make sure that helping you out is always high on
their priority list.
With the diverse demands and
responsibilities you face as an Office Manager, it is essential
that you are equipped with the tools you need to
succeed!
Attend this dynamic 2-day training course and gain valuable skills
that will enable you to:
- Secure the best value for money by learning how to source
quality suppliers, negotiate fees and enter into Performance
Contracts/ Service Level Agreements
- Ensure that your office runs smoothly on a day to day basis by
implementing a step-by-step approach to tackle any problem
successfully
- Contribute to the financial efficiency of your company by
learning how to run a lean, cost-effective office
- Write office policies and procedures that need to be followed
so that staff and co-workers can avoid making time consuming and
costly mistakes
- Make a smooth transition from Administrator to Office Manager
and excel in your position by understanding exactly what your
company requires of you
- Minimise misunderstandings and unproductive behaviour in your
office by learning how to communicate clearly with staff,
colleagues and superiors
- Develop a good relationship with your staff and co-workers,
which will enable you to influence and motivate them to achieve
your objectives