Key Administrative & Business Skills for Secretary's and PAs

The Secretarial / PA role in South Africa is becoming extremely complex, with Secretaries becoming more and more integral to the success of the team they are working with. They have to deal effectively with a wide range of people, while meeting deadlines and maintaining a high standard of work. If it is not properly controlled, this stress can lead to poor performance and eventually - burnout.

This Seminar has been designed to provide practical solutions for busy Secretaries facing the daily challenges of the South African corporate environment. It includes useful suggestion, ideas, methods and examples of how each of the problem areas faced by Secretaries can be handled successfully.

Evaluate your current performance through various hands-on exercises, and gain a clear view of the steps you need to take to become more successful at work.

Many of the ideas you hear during this essential seminar, will dramatically change the way you carry out your duties; help you to avoid burnout and increase your efficiency by working smarter and more professionally.

This intensive One-Day Seminar will expose you to the essential skills and techniques you need to become a highly appreciated resource for your Company, Boss and Department. 

This practical seminar will help you to: 

• Be clear on what your Manager wants and get it done right - the first time around
• Meet deadlines and finish projects without working excessive overtime
• "This is urgent!" - Keep your head above the water by learning to prioritise when working for multiple bosses Learn when to say "No" and prevent minor interruptions from becoming major events
• Complete important tasks by controlling disruptive and unnecessary phone calls Keep time consuming conflict to a minimum by dealing quickly and effectively with demanding people
• Lay your hands on important information quickly by setting up a proven, practical filing system
• Look forward to "Monday morning" by harnessing the positive effects of your work related stress
• Become instantly indispensable by actively finding ways to improve the service you give to your Manager

This one-day seminar will introduce you to new ways of operating, and equip you with a "Toolbox" of ideas to increase your effectiveness and your career while boosting your promotion prospects. You will learn how ideas from the some of the greatest management thinkers can be applied to the Secretarial/ PA position, and make sure that you are fulfilling your potential as an important and vital management resource