Legal Basics for Credit Managers and Staff

Practical implications of the CPA, the NCA, POPI and the New Companies Act for people collecting debt

Today's credit controllers now have to collect debt in the framework of a number of legal acts including the National Credit Act, the Consumer Protection Act, the New Companies Act, the Debt Collectors Act as well as the upcoming Protection of Private Information Act (POPI).

It is vital to your company'a success that all Credit Controllers, new and experienced, have an updated knowledge of the PRACTICAL impact that these laws have on how they approach people and companies to collect outstanding monies.

Topics covered in this intensive ½ - Day Program includes:

• Reviewing the current status of Legislation relating to Debt Collecting in South Africa
• The importance of staying within the law when making a debt call, and what could happen if a controller step outside these boundaries
• Understanding the rationale behind the NCA (National Credit Act) and how this effects the way we collect money
• Looking at the CPA (Consumer Protection Act) and which elements can have an effect on collection calls
• Addressing the New Companies, and its effects on collecting commercial debt
• Previewing the up coming POPI (Protection of Private Information Act) and the likely implications of this act
• Going back to the basics - the rules outlined by the Debt Collectors Act of 1998
• Practical examples - current case law that is defining how these acts are being applied and policied