The 5-Day Management Program with a FREE iPad for every delegate

Management Techniques for 2012 and Beyond

An Intensive Course including a FREE iPad 2 for every Delegate

Day One: Transitioning from Employee to Manager

• Managing your workload as it now incoporates managing the workloads of others
• Understanding how your time should best be spent
• Gaining Respect and Support from your team
• Understanding the role EQ plays in your new role
• Learning Assertiveness & Conflict Resolution Skills

Day Two: People Management Skills

• Understanding the importance of clear communication
• Motivating staff to perform
• Using analytical thinking to solve problems and make decisions
• Using delegation as a motivational as well as a management tool
• Coaching and Managing staff performance
• The Management versus the Leadership Process

Day Three: Using your iPad for Time Management and in Meetings

• In depth time management principles
• Assessing your current time management skills - highlighting time wasters
• Looking at tools to assist with time management
• Understanding the time management features on your iPad
• Increasing your efficiency
• Using your iPad in meetings
• Saving time after meetings using your iPad

Day Four: A Manager's Guide to Finance

• The importance of the financial function
• Decoding common Accounting Terminology and Jargon
• What Balance Sheets & Income Statements tell you
• Understanding the importance of Cashflow
• Draw conclusions and trends from a Financial Statement
• How to prepare a realistic budget or Financial Forecast
• Practical ways to manag and monitor your budgets

Day Five: Business Etiquette, Networking amd Image for Managers

• Greet, meet and converse with people in a business setting
• Network professionally with potential business contacts
• Participate professionally and respectfully during meetings
• Use discretion and judgement to avoid being culturally insensitive
• Remain cool and calm during a crisis to guife your team's effort
• Dress to Impress - Understand the nuances of appropriate dress
• Learn why discretion is important when talking