Creating High Performance Teams using Emotional Intelligence

It has been said that staff don't quit their jobs, they quit their bosses.

In a climate of job swapping, reduced loyalty and increased financial pressure, now is the time to keep your star performers and become a respected leader.

The idea that Emotional Intelligence is just as important as "normal" intelligence has been around for a while now. Now however, how you manage your staff relationships has become more important than ever before. EQ has become a critical success factor in high performing teams - as it engenders motivation, loyalty, lateral thinking, accountability, creativity, determination and a sense of community.

Your Intensive 2 -day programme will cover: 

• Understanding the concept of Emotional Intelligence and its relationship to cognitive intelligence

• Discovering the 6 EQ cornerstones and assessing your emotional competence based on the 6 concept model

• Assessing the positive impact of EQ on: conflict management, communication, performance & generation / culture gap management

• Seeing the direct correlation between high EQ teams and improved customer relationship management

• Using EQ to motivate and drive team and organisational performance