Detailed description of goods and/or services
CBM Training Pty Ltd is a business in the training industry that
markets business training courses.
Delivery policy
Subject to availability and receipt of payment, requests will be
processed within 2 days and delivery confirmed by way of email (for
eg booking number / booking voucher etc).
Return and Refunds policy
The provision of services by CBM Training Pty Ltd is subject to
availability. In cases of unavailability, CBM Training Pty Ltd will
refund the client in full within 10 days.
If you are unable to attend a course you have booked for:
- You may send a substitute delegate in your place (please inform
us of the new name for the certificate).
- You may transfer once at no cost to another course of the same
value, provided you do so in writing at least 5 working days before
the course, transfers inside of 5 working days will be charged a
late transfer fee of 20%.
- You may cancel your registration in writing up to 10 working
days before the course takes place, however a 10% cancellation fee
will be levied. Cancellations within 10 days will be liable for the
full fee. Unfortunately no refund or credit can be given to
delegates who do not attend without giving prior notice.
- Please note, payment or proof thereof must be received by no
later than 09h00 on the first day of the course.
- Delegates will not be permitted entry unless payment has been
made.
Customer privacy policy
CBM Training Pty Ltd shall take all reasonable steps to protect
the personal information of users. For the purpose of this clause,
"personal information" shall be defined as detailed in the
Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA
may be downloaded from:
http://www.polity.org.za/attachment.php?aa_id=3569
Payment options accepted
Payment may be made via Visa or MasterCard credit cards or by
bank transfer into the CBM Training Pty Ltd bank account, the
details of which will be provided on request.
Credit card acquiring and security
Credit card transactions will be acquired for CBM Training Pty
Ltd via PayGate (Pty) Ltd who are the approved payment gateway for
Standard Bank of South Africa. PayGate uses the strictest form of
encryption, namely Secure Socket Layer 3 (SSL3) and no credit card
details are stored on the website. Users may go to www.paygate.co.za to view their security
certificate and security policy.
Customer details separate from card details
Customer details will be stored byCBM Training Pty Ltd
separately from card details which are entered by the client on
PayGate's secure site. For more detail on PayGate refer to www.paygate.co.za
Merchant Outlet country and transaction currency
The merchant outlet country at the time of presenting payment
options to the cardholder is South Africa. Transaction Currency is
South African Rand (ZAR).
Responsibility
CBM Training Pty Ltd takes responsibility for all aspects
relating to the transaction including sale of goods and services
sold on this website, customer service and support, dispute
resolution and delivery of goods.
Country of domicile
This website is governed by the laws of South Africa and CBM
Training Pty Ltd chooses as its domicilium citandi et executandi
for all purposes under this agreement, whether in respect of court
process, notice, or other documents or communication of whatsoever
nature, 60 Civin Drive, Bedfordview, 2008, Gauteng.
Variation
CBM Training Pty Ltd may, in its sole discretion, change this
agreement or any part thereof at any time without notice.
Company information
This website is run by CBM Training Pty Ltd (private company)
based in South Africa trading as CBM Training Pty Ltd and with
registration number 2009/012956/07and Managing Director Chris
Hersov.
CBM Training Pty Ltd contact details